Refund Policy

90-Day Money-Back Guarantee

Try your Nitelab® Anti-Snoring Mouthpiece for 90 nights. If you're not completely satisfied, simply contact us at support@trynitelab.com with your order details, and we'll guide you through the return process.

Here's how our return policy works:

  • Try your Nitelab® Anti-Snoring Mouthpiece for 90 nights.

  • If it isn't the right fit for you, contact us within 90 days of delivery.

  • Email us at support@trynitelab.com with your order details, and we'll provide you with the return instructions.

  • Once we receive and inspect your return, we will process your refund within 3–5 business days.

  • Original shipping costs are non-refundable, and the return shipping cost is the responsibility of the customer.

Important

Please wait for our confirmation before returning your product. Returns sent without prior authorization may not be accepted.

If your purchase was made using a gift card, a refund may not be available due to the nature of gift card transactions.

If you have any questions, our support team is always happy to help. Contact us anytime at support@trynitelab.com.


Consumer Use Only Policy

The Nitelab® Anti-Snoring Mouthpiece and all products sold through our website are intended for personal consumer use only.

By placing an order, you acknowledge and agree that the products are purchased solely for your personal use and not for resale, redistribution, or any commercial purpose.

Our 90-Day Money-Back Guarantee and refund policy apply only to individual consumer purchases.

Orders identified as bulk purchases, wholesale orders, resale orders, or shipments sent to freight forwarding services may not qualify for refunds or satisfaction guarantees.

Nitelab® reserves the right to review any order, limit purchase quantities, cancel orders, or refuse service if we reasonably believe an order is intended for resale, commercial distribution, or bulk purchasing.

Get in Touch

Have a question or need assistance? We'd love to hear from you.